Terms of Service

Who we are

Anywhere Blooms is a soft-use DBA of Ai.Lift LLC. We are a Floral Concierge: you choose a tier and place an order; we arrange fulfillment by a vetted local florist near the recipient, who designs and delivers the arrangement. We are not a flower warehouse and we do not name individual shops on this site.

Orders & pricing

Published tiers (Classic, Signature, Statement) set the arrangement and concierge budget in U.S. dollars, unless we state otherwise. Tier prices cover the florist arrangement budget and our concierge coordination; they do not include delivery. Delivery is separate and shown at checkout: an estimated pass-through in our Virginia corridor, or a flat $25 out-of-area delivery fee elsewhere in the contiguous US. Outside our Virginia corridor, Classic-tier arrangements also carry an $8 local florist pricing adjustment, shown separately at checkout. If we can’t arrange delivery to the address you gave, you get a full refund. Optional vase add-ons, if any, are also separate. Taxes or other fees, if any, will be shown at checkout when applicable.

Your card or payment statement will typically appear as ANYWHERE BLOOMS.

Service area

We serve destinations across the continental United States (CONUS) when we can confirm a suitable local florist for the delivery address before fulfillment. We do not claim a nationwide florist network. Coverage is confirmed per address — if we cannot fulfill responsibly, we will decline the order or provide a full refund if you have already paid.

Designs & substitutions

You are purchasing a specific arrangement option shown on this site. We place that option with a vetted local florist near the recipient. Blooms, colors, vessels, and styling within that option can vary naturally by season, supply, and the florist’s craft — photos show the option you selected and are not a guarantee of an identical, pixel-perfect bouquet.

We do not silently substitute a different arrangement or design than the one you selected. Catalog options show a size band (Compact · Classic · Statement); higher tiers buy more presence (scale and fullness), not a different flower species guarantee. Photos illustrate the option, not an identical bouquet. If the exact option is unavailable after payment (for example, the shop cannot deliver to the address, or the item is sold out), we will email you with up to three same- or similar-price alternatives from our catalog, plus the option to cancel for a full refund. We only place a substitute after you choose it. After delivery you may submit no-words ranks (size vs price, look, freshness, on time); public aggregates and short anecdotes appear on the option when we have enough ranks — never florist names on this site. Photo proof is shared when the florist makes it available; it is not promised for every order.

Delivery

Delivery windows are estimates coordinated with the florist and recipient circumstances. We are not liable for delays caused by the recipient being unavailable, incorrect address details you provide, weather, or florist capacity beyond our reasonable control.

If we cannot fulfill after payment

If you have paid and we later cannot arrange the exact arrangement option you selected, we will offer up to three same- or similar-price alternatives and a full cancel/refund — you choose. If no responsible fulfillment is possible (or you choose cancel), you will receive a full refund of the amount paid for that order. Details are on our Order issues & refunds page.

Order issues, refunds & liability

If an order is defective, undelivered due to our or the florist’s error, or materially fails to meet the tier intent (allowing for normal seasonal and shop variation), contact us promptly. We will work with you through the path described on Order issues & refunds — which may include a remake, credit, or refund, depending on the situation.

Our total liability for any order is capped at the amount you paid for that order. We are not responsible for consequential or incidental damages (for example, event timing beyond reasonable delivery coordination).

Cancellations

Because we arrange local fulfillment quickly, cancellations may not always be possible after fulfillment has begun. Reach out as soon as you can via contact; we’ll do what’s fair and workable. If we cannot fulfill, the full-refund path above applies.

Acceptable use

Orders must be for lawful gifts. Do not use the service to harass, threaten, or send unwanted contact after a recipient has asked to stop.

Changes

We may update these terms. The version posted on this site applies to new orders placed after the update date.

Contact

Questions: hello@anywhereblooms.com